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Core 4 Human Performance Tools

In almost everything we do, there are interactions between people and technology. While traditional engineering addresses technology and interactions between system elements, human factors engineering addresses human-technology interactions and human-human interactions that can affect the production and safety outcomes of work activities.

The attributes of technology, people, and organizations that influence human performance in these interactions are collectively known as Human and Organizational Factors. Some examples are organizational and management structures, policies and programs, allocation of functions to humans or machines, the design of user interfaces, staffing provisions, job-design features, work schedules, design of procedures, training, and the physical work environment.

The processes an organization uses to manage these factors are critically important to the achievement of production and safety goals. In safety-critical industries, human factors play a very important role in ensuring safe operation and regulators closely scrutinize how these issues have been dealt with.

Our human factors specialists provide organizations with customized solutions for managing human factors including management system design and assessment. We also directly support facility, system, and tool design with Human Factors Engineering consulting services.

Our Expertise in Human Factors Services

  • Certified Human Factors Professionals

    Our team includes certified professionals with backgrounds in physical ergonomics, cognitive engineering, and macroergonomics, enabling us to address all aspects of human and organizational factors.

  • The Skills You Need

    With experience that includes design support for reactors, licensing support to nuclear facilities, minimum staff evaluations, program design, and incident investigation, you can be sure we have the skills you need.

  • Internationally Recognized

    We are continuously engaged in developing national and international regulations and standards, with recent contributions including EPRI 3002004310 and CSA N290.12

  • Improves Safety, Productivity and More

    The applied use of our human factors experience will lead to valuable improvements to safety, quality, productivity, and customer satisfaction.

Human Factors Technical Abilities

Table of Contents

Extensive Experience

We have been providing human factors expert services since 2005 and our experience includes:

  • Knowledge and experience with the Canadian and United States regulatory frameworks specific to human factor Requirements, including application of REGDOC 2.2.1, REGDOC 2.5.1, CSA N290.12, NUREG-0711, NUREG-0700
  • Evaluating plant designs against Canadian and United States Requirements, including NUREG-0800, Chapter 18 ‘Human Factors Engineering’
  • Assessing and scoping the Level of human factor involvement required for a design modification
  • Preparing and Executing Human Factor Engineering Program Plans (HFEPPs)
  • Identifying suitable industry standards and guidelines for a particular project
  • Conducting Operational Experience Reviews (OERs)
  • Performing Human Engineering Analysis based on the technical elements identified in the Human Factor Engineering Program Plan

Comprehensive Services

Our service package includes:

  • Performing Human Factors planning, analysis, and evaluation as design support for nuclear applications
  • Reviewing design documents for human factors considerations
  • Designing Human Factors programs for organizations
  • Performing Human Factors oversight on behalf of organizations operating nuclear facilities
  • Providing Human Factors expertise to Design Reviews and Constructability, Operability, Maintainability, and Safety (COMS) reviews
  • Addressing licensing and regulatory issues
  • Preparing Human Factors Verification and Validation (V&V) Plans and executing V&V activities
  • Preparing Human Factors Engineering Summary Reports (HFESRs) to document the consideration of human factors in the design
  • Supporting interfaces with regulatory bodies
  • Leading and supporting incident investigations and causal analysis

Related Capabilities

Services

Nuclear Engineering & Design

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Services

Life Extension & Station Refurbishment

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Multiple identical class 3 compressors
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Radioactive Waste Management

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Radiation technician scanning a container filled with radioactive waste material
Services

Medical Isotopes

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A photograph of the Medical Isotope Production Equipment Installed at Bruce Power

Our Proven Experience

Quality Assurance & Technical Standards

CSA N290.12-14 (2014)
Human Factors in Design for Nuclear Power Plants
IEC 61839 (2000)
Nuclear Power Plants - Design of Control Rooms - Functional Analysis and Assignment
NUREG-0700 (2020)
Human-System Interface Design Review Guidelines
NUREG-0711 (2012)
Human Factors Engineering Program Review Model
REGDOC 2.2.1 (2019)
Human Factors
REGDOC 2.2.5
Minimum Staff Complement
REGDOC 2.5.1 (2019)
General Design Considerations, Human Factors
REGDOC 2.5.2 (2014)
Design of Reactor Facilities

Projects

PRL1 Shutterstock Microsoft Teams image 9
Project

Design Assistance Support for a CANDU Auxiliary Shutdown Cooling System (ASCS)

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Project

Owner's Engineer - New Nuclear Project

PRL1 Cernavoda 12
Project

Periodic Safety Review (PSR) - European CANDU Nuclear Facility

PRL1 Vendor Design Review 2754 Kinectrics Day 6 Card 1 4071
Project

Support for a Canadian Nuclear Safety Commission (CNSC) Vendor Design Review (VDR) Process - SMR Developer

As a past client, and now as a colleague, I can attest that the Kinectrics Human and Organizational Factors Team is an integral contributor within the Electrical & Instrumentation and Control Engineering Department. This team of specialists perform a full range of Human Factors analyses to derive the operator and maintainer requirements that are key to meeting system function and performance requirements. They plan and perform evaluations that are critical to ensuring the human performance requirements of the system can be met.

Debbie Gillard Senior Human Factors Consultant, Kinectrics & Canadian Standards Association Chair – Human Factors in Design (CSA-N290.12)

Let's Work Together

Whether it’s about our world-renowned team, our laboratories, or our lifecycle management solutions, we’re happy to answer any questions you might have.